Shipping & Return Policy
Welcome to Maji Saree. We are committed to delivering your orders safely and ensuring a smooth shopping experience. Please read our Shipping & Return Policy carefully before placing your order.
Shipping Policy
Order Processing
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During festive seasons, sales, or high-demand periods, processing times may be slightly delayed.
Shipping Timeline
- Domestic orders within India are usually delivered within 4–8 business days depending on the delivery location.
- Remote or rural locations may require additional delivery time.
- International shipping timelines may vary depending on the destination country and customs clearance.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping may be available on selected products or minimum order values during promotional periods.
Order Tracking
- Once your order is shipped, you will receive a confirmation email or SMS with tracking details.
- Customers can track their shipment using the provided tracking link.
Delivery Issues
- Please ensure that the shipping address and contact details provided are accurate.
- Maji Saree will not be responsible for delays or failed deliveries caused by incorrect address details.
- If a package is marked as delivered but not received, please contact the courier service first and then reach out to our support team.
Return & Exchange Policy
Eligibility for Returns
We accept returns or exchanges only under the following conditions:
- The product received is damaged, defective, or incorrect.
- The return request is raised within 48 hours of delivery.
- The product is unused, unwashed, and returned with original packaging and tags intact.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Sarees that have been worn, washed, or altered.
- Customized or specially tailored products.
- Products purchased during clearance or final sale offers.
Return Process
To request a return or exchange:
- Contact our customer support team with your order number and product images.
- Our team will review the request and confirm eligibility.
- Once approved, return instructions will be shared with you.
Refund Policy
- Refunds will be processed after the returned product passes quality inspection.
- Approved refunds will be credited to the original payment method within 5–7 business days.
- Shipping charges are non-refundable unless the return is due to our error.
Exchange Policy
- Exchanges are subject to product availability.
- If the requested item is unavailable, customers may opt for store credit or a refund.
Cancellation Policy
- Orders can be cancelled before shipment.
- Once the order has been dispatched, cancellation requests cannot be accepted.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
Maji Saree
Website: Maji Saree
Email: Majisaree.com
Phone: +91-8209812314
We appreciate your trust in Maji Saree and strive to provide the best shopping experience possible.
